About Medconnect Vienna
Your Partner in International Patient Care
Our Purpose
MedConnect Vienna is a care coordination service based in Vienna, Austria, supporting international patients who are seeking medical assessment or treatment in Vienna.
Whether living abroad or already residing in Vienna, patients may wish to explore medical options beyond those readily available to them at home. They may be looking for a particular medical specialism, a second opinion, a more personalised approach to care or access to experienced specialists with expertise in complex medical conditions.
Finding the right medical professionals in another country can be challenging. Identifying suitable specialists, understanding available options and navigating an unfamiliar healthcare system can be particularly demanding when facing a serious diagnosis or an important treatment decision.
MedConnect Vienna helps bridge this gap by connecting international patients with experienced medical specialists in Vienna and assisting with the practical arrangements required to explore appropriate care options.
How Medconnect Vienna Began
MedConnect Vienna was founded in 2024 in response to a growing need for accessible, personalised support for international patients seeking medical care in Austria.
The idea was to establish a dedicated point of contact for people who wish to explore specialised medical options in Vienna but may lack the local contacts, information or language skills to navigate the process independently. Today, MedConnect Vienna helps patients from abroad establish contact with medical specialists, obtain information about potential treatment options and organise the practical aspects of seeking care in Vienna.
The focus is on making the process clearer and more manageable, while respecting each patient’s individual circumstances and decisions.
How We Support You
- Your medical case is reviewed by the specialists.
- You receive a treatment proposal and cost estimate.
- If you decide to proceed, we coordinate all necessary appointments.
- Upon arrival in Vienna, you are welcomed in person and, if requested, accompanied during your medical visits as a language interpreter.
- You pay your medical bills directly to the treating physician, with full transparency.
Even after your initial treatment, we remain your point of contact for
- follow-up care
- second opinions
- forwarding of test results
Our goal is to ensure that your healthcare experience in Austria is smooth, safe, and centered around your needs – with trust, clarity, and compassionate guidance.
“Health is our greatest asset. That’s why it’s so important to know you are in capable and trustworthy hands when facing health challenges. My commitment is to help you find exactly those hands.”
– Kerstin Mahlmann, Founder & International Patient Manager